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Self-Directed Work Teams
Management Development
Natural Work Teams
Empowered Teams
Team Training
Quality Improvement

Competitive Advantage Consultants, Inc. specializes in consulting and training with managers, team leaders, and team members to successfully implement problem solving, self-directed and quality improvement teams. We offer a full range of services to empower your company with the competitive advantage for success:
Organization Assessment: Assess organization readiness for Self-Directed Work Teams (SDWT)
Strategic Leadership: Train and form SDWT steering committees
Design Team Training: Consult with and train design teams
Self Directed Work Team Training: Train newly formed teams in basic skills and techniques
Reward and Recognition Systems: Consult on the design of reward and recognition systems, i.e., pay-for-skills
Peer Feedback Consultation Consult on peer feedback process
Self-Directed Work Teams
Empowered Teams
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Techniques of Successful
Self-Directed Work TeamsView a sample outline of Ten Techniques of Self-Directed Work Teams from the book!
Build a successful Self-Directed Work Team with this Do-It-Yourself workbook that provides a wealth of practical tools utilized in the implementation of teams in over thirty manufacturing, hospital, and service organizations. Packed full of actual case examples, step-by-step instructions and easy-to-follow worksheets, this book is a must-have guide for early team formation.To order your copy of Techniques of Successful Self-Directed Work Teams, please use our Online Order Form. Or for more information about Competitive Advantage Consultants, Inc. workshops and services, call (941) 346-1098 or e-mail James Rollo.
Everybody Leads
At the Rohm & Haas Kentucky plant you witness an employee empowered workplace that is on the leading edge of self-management. You see union/management innovation and team members rotating leadership roles. See how this procedure builds leadership skills and enables lightning-fast decisions.
28 minutesA Team Leader’s Day
This video takes you to a successful team-centered work place at McNeil Consumer Products’ Tylenol plant. We spend a day with Jackie Ewer, an ex-supervisor now a team leader. We watch her deal in a new way with technical problems and vendors, empower her team to solve problems, upgrade quality, confront conflict, improve production, and take charge of daily work.
28 minutesLeading a Service Team
Kathy Sweet, a traditional supervisor, made the difficult shift to a new leadership role. You see how this role derives directly from the minimum critical specifications of the employee design team that created it – and the remarkable results achieved. Filmed at IDS Financial Services, you tap into the daily experiences of a team leader learning how to empower herself and her team to improve customer service.
28 minutesFrom Supervisor to Coach
Supervisors discuss the difficult transition from supervisor to coach. This video describes the role of a coach as compared to a supervisor. A candid discussion of some of the difficult aspects of making the transition.
15 minutesThe Power of Participation
Employees of LSE, a Cincinnati electrogalvanizing plant, discuss their involvement in the operation of their plant. Topics include: Quality Control, Scheduling, Pay & Progression Plan, Training, Hiring, Plant Maintenance, and Gainsharing. This plant consistently outperforms its sister plant in Japan.
26 minutesPay for Skills
This video presents the details of a pay plan that was created by the management, union and employees of a world class steel mill. In this video you will see:
- How the pay-for-skills plan is structured.
- How employee committees administer the plan.
- How employees have created a rich learning and skill
building environment where everyone is involved.
28 minutesImproving Work Systems
How IDS is improving quality and customer service through employee involvement.This video provides a step-by-step overview of the redesign process. The video is a valuable tool for internal and external consultants who want to show a client what a work redesign process can do for an organization.
28 minutesHospital Quality
In this video you will witness how cross-functional staff teams collaborated to serve patients better, develop staff skills, improve teamwork, and create a patient-centered working relationship.
30 minutesCutting Edge Teamwork
A hi-tech company organizes for continuous learning and outstanding quality. This video shows self-management from the perspective of the fully empowered employees who are continuously learning to make a high quality product and run a financially successful company. Topics covered are: self-managed teams, rapid work redesign, continuous improvement, shared power, cross-functional teams, integrated support teams and much, much more.
28 minutesTo receive more information or order a copy of one of these videos, please contact Competitive Advantage Consultants at (941) 346-1098 or by e-mail at james@strategic-change.com.